Overview
Last updated: January 2025
At Signature Kitchen Appliances, we value your satisfaction. If you are not fully satisfied with your purchase, please review our refund and return policy below.
🛒 Returns
You may request a return within 14 days of receiving your order.
To qualify for a return:
The appliance must be unused and in its original condition
Original packaging must be intact
Proof of purchase is required
❌ Non-Returnable Items
Used or installed appliances
Products damaged by misuse or incorrect installation
Clearance or discounted items (unless defective)
⚠ Damaged or Defective Products
If your appliance arrives damaged or faulty, please contact us within 48 hours of delivery.
Email us photos or videos of the issue so we can assist you quickly.
You may choose:
A replacement
A full refund
💳 Refunds
Once we receive and inspect your returned item:
Approved refunds will be processed within 5–10 business days
Refunds are issued to the original payment method
Shipping fees are non-refundable unless the error was ours
🚚 Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
📞 Contact Us
For return requests or questions, contact us at:
Email: sales@signaturekitchenappliances.co.za
Phone: +27 63 814 1639